As National Program Manager you will be responsible for working with the Operations & Sales teams to oversee all aspects of National Programs across our network while serving as liaison between our clients and the DoStuff metros.
What You’ll Do:
Build, manage and execute client programs to completion. These include:
Digital campaigns across all channels, including custom content
Experiential programs. Work alongside metro General Managers to fully plan and execute events ranging from small private parties with 30-50 attendees to large scale public facing events with 1000+ attendees.
Establish project requirements, priorities and deadlines
Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all program components and deliverables
Maintain and track all relevant program documents such as signed deliverables, project finances, project status report/update to management and clients
Serve as liaison between local teams and national clients
Oversee execution of all programs. Organize sold program deal-points into actionable items and communicate these tasks to local teams.
Proactively collaborate with Sales and Operations Teams when inconsistencies or issues arise within campaigns such as underperformance, over pacing, or delivery challenges and ensure timely resolution.
Monitor and manage status of programs to ensure campaign success metrics are achieved
Maintain constant communication with clients to ensure goals are met and client is satisfied
Create timely program reports.
Oversee and advise National Program Coordinator
Identify additional revenue opportunities within existing accounts
What You Have:
Bachelor’s degree or university equivalent in Marketing, Sales or business with at least 2 years of experience in a client facing role at a media agency or the equivalent
Strong communication skills including collaborating, negotiating, persuading, public speaking, and listening
Exceptional customer service and interpersonal skills.
High energy, flexible, and adaptive, with the ability to work well in a very fast paced environment
Experience in applying analytic solutions to maximize return. Must be analytical and have critical thinking skills.
Ability to leverage internal resources and tools appropriately
Ability to juggle conflicting client and internal priorities in a deadline oriented, technical selling environment.
Email us at firstname.lastname@example.org, call yourself a National Program Manager and tell us why you’d like to join our mission.