As an Account Manager you will be responsible for making sure our advertising partners shine in front of our audience. You’ll work closely with our Do312 Sales & National Accounts team to oversee all aspects of Chicago based programs while serving as liaison with our clients.
Stuff You’ll Do:
Build, manage and execute client programs (media & experiential) to completion
Establish project requirements, priorities and deadlines
Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all program components and deliverables
Maintain and track all relevant program documents such as signed deliverables, project finances, project status report/update to management and clients
Oversee execution of programs; organize sold program deal-points into actionable items and communicate these tasks to local teams
Proactively collaborate with Sales and Do312 team when inconsistencies or issues arise within campaigns such as underperformance, over-pacing, or delivery challenges and ensure timely resolution.
Monitor and manage the status of programs to ensure campaign success metrics are achieved
Maintain constant communication with clients to ensure goals are met and client is satisfied
Create timely program reports
Identify additional revenue opportunities within existing accounts
Generate sales materials - use our documentation for guidance
Proposals & Work Statements
What You Have:
At least 2 years of experience in a client facing role at a media agency or the equivalent
Bachelor's degree or university equivalent in Marketing, Sales or Business
Strong communication skills including collaborating, negotiating, persuading, public speaking, and listening
Exceptional customer service and interpersonal skills.
High energy, flexible, and adaptive, with the ability to work well in a very fast paced environment
Experience in applying analytic solutions to maximize return; must be analytical and have critical thinking skills
Ability to leverage internal resources and tools appropriately
Ability to juggle conflicting client and internal priorities in a deadline oriented, technical selling environment
Located in Chicago
Email us at firstname.lastname@example.org, call yourself a Do312 Account Manager and tell us why you'd like to join our mission.