Do312 • Account Manager & Sales Support

As an Account Manager you will be responsible for making sure our advertising partners shine in front of our audience. You’ll work closely with our Do312 Sales & National Accounts team to oversee all aspects of Chicago based programs while serving as liaison with our clients.

Stuff You’ll Do:

  • Build, manage and execute client programs (media & experiential) to completion

  • Establish project requirements, priorities and deadlines

  • Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all program components and deliverables

  • Maintain and track all relevant program documents such as signed deliverables, project finances, project status report/update to management and clients

  • Oversee execution of programs; organize sold program deal-points into actionable items and communicate these tasks to local teams

  • Proactively collaborate with Sales and Do312 team when inconsistencies or issues arise within campaigns such as underperformance, over-pacing, or delivery challenges and ensure timely resolution.

  • Monitor and manage the status of programs to ensure campaign success metrics are achieved

  • Maintain constant communication with clients to ensure goals are met and client is satisfied

  • Create timely program reports

  • Identify additional revenue opportunities within existing accounts

  • Generate sales materials - use our documentation for guidance

    • Proposals & Work Statements

    • Pitch decks

    • Case studies

What You Have:

  • At least 2 years of experience in a client facing role at a media agency or the equivalent

  • Bachelor's degree or university equivalent in Marketing, Sales or Business

  • Strong communication skills including collaborating, negotiating, persuading, public speaking, and listening

  • Exceptional customer service and interpersonal skills.

  • High energy, flexible, and adaptive, with the ability to work well in a very fast paced environment

  • Experience in applying analytic solutions to maximize return; must be analytical and have critical thinking skills

  • Ability to leverage internal resources and tools appropriately

  • Ability to juggle conflicting client and internal priorities in a deadline oriented, technical selling environment

  • Located in Chicago

Email us at, call yourself a Do312 Account Manager and tell us why you'd like to join our mission.