DoNYC is seeking a highly organized, detail-oriented leader with a track record of managing client relations and executing media campaigns. As a DoStuff Account Manager, your primary job will be executing impactful programs for our clients and serving as a liaison between clients and local team members. Whether that’s project managing timelines, overseeing delivery, or maintaining all-star communication, our core is to bring clients meaningful, localized engagement with our audience.
You’ll work closely with our Operations & Sales teams to oversee all aspects of your programs based in NYC and across our entire network. You’ll have the option for a hybrid work environment split between work from home and DoNYC’s office. You’ll also be supported by DoStuff’s team in Austin, as well as the other brilliant minds at DoStuff cities around the country. This is a full-time, salaried position.
Manage client-facing programs to completion
Establish project priorities and deadlines
Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all program components and deliverables
Maintain and track all relevant program documents such as signed deliverables, project finances, project status report/update to management and clients
Oversee execution of programs; organize sold program deal-points into actionable items and communicate these tasks to local teams
Proactively collaborate with Sales and Operations Teams when inconsistencies or issues arise within campaigns such as underperformance to ensure a timely resolution
Monitor and manage status of programs to ensure campaign success metrics are achieved
Maintain constant communication with clients to ensure goals are met and client is satisfied
Create timely program reports
Identify additional revenue opportunities within existing accounts
Health, dental and vision benefits
Unlimited paid time off
Work computer and peripherals provided
Free passes to concerts, festivals and events
Great experience and resume builder. You will learn a ton about digital marketing and the music and events industries, and your work will be seen by a LOT of people.
Casual working environment: flexible hours, no dress code, etc.
Bonus Points If You:
Already use DoNYC
Have digital marketing experience
Have music industry experience
Are a strong copywriter
Are a photographer
Have a proven track record of increasing digital audiences
Use Asana, Keynote, Emarsys and Facebook Ads Manager
Does this sound like you? Send your resume to firstname.lastname@example.org and tell us why you should be DoNYC’s next Account Manager!