DoStuff • Account Coordinator

About DoStuff:

DoStuff’s mission is to get people to attend more live events. It makes them happier and local entertainment scenes stronger. We're committed to driving success for our users, our partners, and ourselves. Our values - ownership, trust, optimism, curiosity, enjoyment, and a touch of craziness – fuel our ambition to become the largest driver of event attendees in the world. We believe in seeing challenges and tackling them head-on, never giving up, and working together to build innovative solutions.

DoStuff runs 22 local event guides (Do312, DoNYC, DoLA, etc.) and a Ticket Membership that drives millions of event attendees a year. Our local teams make us a trusted part of the local scene, and our tech platform ensures we’re introducing people to the best stuff to do.

Our Clients:

Since we’re the place to discover what to do – naturally we work with many live event promoters in each city. Our event partners are the folks creating awesome events of all kinds (i.e., concerts, festivals, pop-up experiences, comedy shows, sports, etc.). They recognize the tremendous value in tapping into our robust audience and member base.

The Role

DoStuff is seeking a highly organized, detail-oriented account coordinator with experience executing digital media campaigns. As a DoStuff Account Coordinator, your primary job will be executing impactful digital campaigns for our event partners and serve as a liaison between clients and Account Managers. You’ll be instrumental in assisting with our client’s digital campaigns and become an expert in their business – developing a core understanding of how we can be a valuable resource for them. Whether that’s project managing timelines, overseeing asset delivery, crafting campaign copy to ensure brand voice alignment across all channels, or maintaining all-star communication, our goal is to bring our partners localized engagement with our audience.

You’ll work closely with our Accounts & Sales teams to oversee all aspects of digital media campaigns based in North America and across our entire network. You'll work in a hybrid work environment split between work from home and the DoStuff office in Austin.

What you’ll do:

Assist & execute digital campaigns for event partners to completion

  • Oversee & execute campaign copy for paid campaigns to ensure brand voice alignment across all of our channels

  • Execute email & social campaigns and assist on strategy

  • Create/Edit Campaign Assets as needed

  • Establish project priorities and deadlines

  • Manage frontend & backend tools to ensure event listings are accurate and up-to-date

  • Organize sold ad campaign deal-points into actionable items and communicate tasks to appropriate teams

  • Monitor and manage status of campaigns to ensure success metrics are achieved.

  • Create timely and consistent campaign reports.

Monitor and manage local monthly ticket inventory levels (DoStuff/DoMORE)

  • Monitor local ticket inventory and help partners identify and manage their onsite ticketing needs.

  • Assist Accounts Team with ideation & generating leads for potential DoMORE partners

Develop and maintain appropriate levels of communication with the client, partners, internal team members, and vendors to ensure proper coordination of all campaign components and deliverables.

  • Proactively collaborate with the Accounts Team when inconsistencies or issues arise within campaigns such as underperformance to ensure a timely resolution.

  • ​​Maintain constant communication with clients & internal stakeholders to ensure goals are met and clients/partners are satisfied.

About You:

  • Have 1-2 years of digital media or relevant experience.

  • Have a strong attention to detail

  • In-the-know about general music genres, tastes, trends, and pop culture.

  • Capable of managing workload efficiently and meeting deadlines.

  • A great communicator. Short. Entertaining. Get It Done. Can put together a coherent email/campaign copy quickly. You’re cool with picking up the phone and talking to a client to work through a last-minute issue.

  • Passionate for music and live events, with a deep understanding of the industry and its audience.

  • Interested in learning about monthly membership/subscription services of all types.

  • Ready, willing and able to work a sometimes unconventional schedule - quickly answering partner needs sometimes in the evening hours or weekend.

  • ORGANIZED!

Bonus Points:

  • Experience in working with live events and generally knowledgeable in how live events operate.

  • Music-related copywriting background

  • Skilled in utilizing social media scheduling tools, including Sprout Social and Meta Ads Manager

  • Are proficient in working with graphic design software, such as Canva, Photoshop, Illustrator, and more.

Does this sound like you? Send your resume to jobs@dostuffmedia.com and tell us why you should be our next Account Coordinator!