DoStuff is a national network of media properties run by local teams in 22 cities that help 110+ million people a year answer the question; “What are we going to DO tonight?” Our audience tends to be young (21-35), social, influential and love to discover new things in and about their city. In 2019, we launched DoMORE, a monthly ticketing subscription product where our members receive a pair of tickets to a local live event every month for just $5 a month. It’s a great tool to help our fans get out and discover even MORE cool stuff in their city.
Since we’re the place to discover what to do – naturally we work with many live event promoters in each city. Our event partners are the folks creating awesome events of all kinds (i.e., concerts, festivals, pop-up experiences, comedy shows, sports, etc.). They recognize the tremendous value in tapping into our robust audience and member base.
DoStuff is seeking a highly organized, detail-oriented account manager with experience executing digital media campaigns. As a DoStuff Account Manager, your primary job will be executing impactful digital campaigns for our event focused clients (e.g., promoters, venues, bands, event marketers) and serving as a liaison between clients and local team members. You’ll build relationships with these clients and become an expert in their business – developing a core understanding of how we can be a valuable resource for them. Whether that’s project managing timelines, overseeing asset delivery, handling ticket inventory, or maintaining all-star communication, our goal is to bring our partners localized engagement with our audience.
You’ll work closely with our Accounts & Sales teams to oversee all aspects of your campaigns across our network. You’ll also be supported by DoStuff’s team in Austin, as well as the other brilliant minds at DoStuff cities around the country. This is a full-time, salaried position located in Austin, Texas.
Have at least 1-2 years of digital media experience.
A great communicator. Short. Entertaining. Get It Done. Can put together a coherent email quickly. You’re cool with picking up the phone and talking to a client to work through a last-minute issue.
Experienced in working with live events and generally knowledgeable in how live events operate.
Have a strong attention to detail
In-the-know about general music genres, tastes, trends, and pop culture.
Interested in learning about monthly membership/subscription services of all types.
Ready, willing and able to work a sometimes unconventional schedule - quickly answering partner needs sometimes in the evening hours or weekend.
Comfortable using spreadsheet programs (Excel, Google Sheets, etc.) to sort and manipulate data.
Manage digital campaigns for event partners to completion
Establish project priorities and deadlines.
Manage backend tools to ensure event listings are accurate and up-to-date, tasking out to the proper teams when necessary.
Assist partners with the addition/edits to their local event listings
Copy edit and create paid copy as needed for clients
Oversee execution of campaigns; organize sold ad campaign deal-points into actionable items and communicate these tasks to appropriate teams
Maintain and track all relevant campaign documents & assets such as signed deliverables, project finances, creative assets, project status report/update to management and clients.
Monitor and manage status of campaigns to ensure success metrics are achieved.
Create timely and consistent campaign reports.
Monitor and manage local monthly ticket inventory levels (DoStuff/DoMORE).
Help partners identify and manage their onsite ticketing needs.
Ensure partners are maximizing the value they receive from DoMORE & are regularly contributing ticket inventory.
Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all campaign components and deliverables.
Proactively collaborate with Accounts and Sales Teams when inconsistencies or issues arise within campaigns such as underperformance to ensure a timely resolution.
Maintain constant communication with clients to ensure goals are met and clients are satisfied.
Identify additional revenue opportunities within existing accounts.
Benefits & Perks:
Flexible hybrid work environment
Unlimited paid time off
Generous insurance coverage
Work computer and peripherals provided
Free passes to concerts, festivals and events
Does this sound like you? Send your resume to email@example.com and tell us why you should be our new Account Manager!