DoMORE Member Cancelation and Refund Policy
Subscription Terms
By signing up for the DoMORE monthly membership, you authorize DoMORE to charge you $7 each month for the service of matching you with free tickets in your city, until you cancel. By completing your purchase, you consent to DoMORE storing your payment method for future charges, subscriptions, and one-time purchases. You can change your payment method in your account settings.
Cancelation Policy
You can cancel your subscription at any time by emailing domore@dostuffmedia.com. You can also cancel by responding to any Perk email you receive with your cancelation request. Cancel your plan with at least one day's notice to prevent being charged for the next billing cycle. The time of cancelation will be the date the initial request is sent to domore@dostuffmedia.com
Refund Policy
If you aren't happy with the service and forget to cancel, member support may issue a refund for a singular month of service. To request a refund, please contact member support by emailing domore@dostuffmedia.com.
Frequently Asked Questions
Is this membership legit?
This is the most common question we get. Yep, it’s legit. We have a ton of really great shows and events that we can hook you up with. We also have a ton of events you might not think you’ll enjoy — but we’re going to ask you to explore outside your comfort zone once in a while. A win for us is “I would have never gone to that show if it hadn’t been for DoMORE, and now that’s one of my favorite bands.”
What sort of events should I expect?
Experiences range from concerts, festivals, pop-ups, museums, sports, movie premieres, arts + culture — basically anything that’s fun or cool in your city. Plus, we always give you two tickets to each event, allowing you to bring a guest along with you!
When do the events take place? Will I have time to plan?
Events could be as far as 45 days out — or just a few days out! Some members prefer to plan, others like to jump on last-minute ticket options as they pop up. You can pick what works for you.
When do I get to select my tickets?
You’ll get an alert for Ticket Drops at least once within any 30-day window. The exact timing during that window is a surprise!
During busy seasons you’ll get more alerts. We’ll also give you more opportunities to select tickets if none of the initial options work for you the first time.
How does it work? How do I actually get tickets?
You will receive a text or email alert with your unique “Ticket Drop.” A Ticket Drop is a selection of 3-7 ticket offers, tailored specific to you, happening in your area within the next 45 days. You can claim or transfer any one selection of those offers. If there’s nothing that works for you, you can simply click the button to receive another Drop in 7 days.
How does DoMORE get tickets?
We’re able to get tickets to events because we have a super tight team and a ton of local venue and promoter partners that we work with on a regular basis to help promote their shows. Our partners are looking to us to introduce them to fun, cool people who are (probably) going to spend money at the venue. And Artists are constantly looking to build new fan-bases in every city they visit.
How do I cancel?
We heard from members that cancellation was confusing. We’ve updated it to make it as easy as possible. Everyone can cancel their membership at any time through their member profile — or by emailing us at domore@dostuffmedia.com. If we ever drop the ball on a cancellation we will refund your transactions. Helpful note: it makes it easier if you email us from the email associated with your DoMORE account.
How many members do you have?
We’ve added over 80k members in 2023 across 16 cities. We open the door to a restricted number of members in each city.
We’re currently expanding our membership base across all cities. Join us!
Can I only claim tickets once a month?
No! You can claim tickets whenever you get a Ticket Drop alert. If you get 3 alerts in a single month — good for you! You can claim tickets to three different events.
How much choice do I have in the events?
Each Ticket Drop has up to 7 events for you to choose from! We handpick our events and give you a set of options based on your member profile. DoMORE is your platform for discovery that inspires you to try new things and explore cultural opportunities.
Do I have to buy tickets?
No! Your Membership fee is all you pay. After that, all the tickets you claim are FREE!
What if I claim tickets but then can't attend the show?
No worries! You can transfer them to a friend or release them for other members to claim.
Can I sell my tickets?
DoMORE ticket offers can always be transferred but never resold. If we discover that you have sold your DoMORE tickets, your account will be terminated.