About DoStuff:
DoStuff’s mission is to get people to attend more live events. It makes them happier and local entertainment scenes stronger. We're committed to driving success for our users, our partners, and ourselves. Our values - ownership, trust, optimism, curiosity, enjoyment, and a touch of craziness – fuel our ambition to become the largest driver of event attendees in the world. We believe in seeing challenges and tackling them head-on, never giving up, and working together to build innovative solutions.
DoStuff runs 22 local event guides (Do312, DoNYC, DoLA, etc.) and a Ticket Membership that drives millions of event attendees a year. Our local teams make us a trusted part of the local scene, and our tech platform ensures we’re introducing people to the best stuff to do.
Our Clients:
Since we’re the place to discover what to do – naturally we work with many live event promoters in each city. Our event partners are the folks creating awesome events of all kinds (i.e., concerts, festivals, pop-up experiences, comedy shows, sports, etc.). They recognize the tremendous value in tapping into our robust audience and member base.
The Role:
DoStuff is seeking a highly organized, detail-oriented account manager with experience executing digital media campaigns. As a DoStuff Account Manager, your primary job will be executing impactful digital campaigns for our event focused clients (e.g., promoters, venues, bands, event marketers) and serving as a liaison between clients and local team members. You’ll build relationships with these clients and become an expert in their business – developing a core understanding of how we can be a valuable resource for them. Whether that’s project managing timelines, overseeing asset delivery, handling ticket inventory, or maintaining all-star communication, our goal is to bring our partners localized engagement with our audience.
You’ll work closely with our Accounts & Sales teams to oversee all aspects of your campaigns across our network. You’ll also be supported by DoStuff’s team in Austin, as well as the other brilliant minds at DoStuff cities around the country.
This is a remote, full-time, salaried position based in Nashville, TN.
Key Responsibilities:
- Manage digital campaigns for event partners to completion
Establish project priorities and deadlines.
Manage backend tools to ensure event listings are accurate and up-to-date, tasking out to the proper teams when necessary.
Assist partners with the addition/edits to their local event listings
Copy edit and create paid copy as needed for clients
Oversee execution of campaigns; organize sold ad campaign deal-points into actionable items and communicate these tasks to appropriate teams
Maintain and track all relevant campaign documents & assets such as signed deliverables, project finances, creative assets, project status report/update to management and clients.
Monitor and manage status of campaigns to ensure success metrics are achieved.
Create timely and consistent campaign reports.
Monitor and manage local monthly ticket inventory levels (DoStuff/DoMORE).
Help partners identify and manage their onsite ticketing needs.
Ensure partners are maximizing the value they receive from DoMORE & are regularly contributing ticket inventory.
Develop and maintain appropriate levels of communication with the client, internal team members, vendors, partners, and staff to ensure proper coordination of all campaign components and deliverables.
Proactively collaborate with Accounts and Sales Teams when inconsistencies or issues arise within campaigns such as underperformance to ensure a timely resolution.
Maintain constant communication with clients to ensure goals are met and clients are satisfied.
Identify additional revenue opportunities within existing accounts.
More!
You Have:
- At least 1-2 years of digital media experience.
Great communication skills. Short. Entertaining. Get It Done. Can put together a coherent email quickly. You’re cool with picking up the phone and talking to a client to work through a last-minute issue.
Experience working with live events and generally knowledgeable in how live events operate.
Strong attention to detail.
Knowledge about general music genres, tastes, trends, and pop culture.
An interest in learning about monthly membership/subscription services of all types.
The ability and willingness to work a sometimes unconventional schedule - quickly answering partner needs sometimes in the evening hours or weekend.
Experience using spreadsheet programs (Excel, Google Sheets, etc.) to sort and manipulate data.
Strong organizational skills!
What We Offer:
- A creative work environment.
The opportunity to be part of a forward-thinking team shaping the future of live events.
A culture that values innovation, teamwork, and a work-hard, play-hard ethos.
Does this sound like you? Send your resume to jobs@dostuffmedia.com and tell us why you should be DoStuff’s Live Events Account Manager!